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This Privacy Policy Statement sets out the data processing practices carried out through the use of the Internet and the World Wide Web by us. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Marketing Department at

Information collected

We collect personal information from visitors to the site through the use of enquiry or other forms and every time you e-mail us your details. We do not collect information automatically about your visit to our web site.

Use of personal information

We use personal information collected via the Site for the purposes of:

  • providing reservation and booking services for our venues
  • identifying potential customers
  • maintaining information as a reference tool or general resource
  • providing you with information about our products and services. We may contact you by e-mail for these purposes, but only where you have given us permission to do so by ticking the appropriate box on the Site or by providing us with your e-mail address.

If you do not wish to receive this information from us, you may opt-out at any time by following the instructions contained in the marketing communication.

Data Protection 1998

We will only disclose the information you provide to other reputable companies, suppliers we engage to process data on our behalf and future owners of our business.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.


A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on We only use cookies for the purpose of securing your session on the site. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, cookies are essential to the effective functioning of our site and switching off cookies will restrict your use of the Site.

Corporate Information

Registered Name: Urban Hotels LLP

Registered Address: Urban Hotels UK LLP, 51/52 St John's Square, London EC1V 4JL

Registered Company No: OC306101

Place of Registration: Registered in England and Wales

Copyright Information

© 2008 Urban Hotels LLP

The Zetter is the UK registered trademark of Urban Hotels LLP.

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